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Process - At the heart of every retail business, suitable operating policies should be in place to implement strategy at head office and branch level. Retail Innovations can identify systems to measure and control the business, and tactics and initiatives to drive growth.

Retail Innovations’s team of former retail directors is supported by focused experts covering specialist departments typically found in modern outlets - bakery, hot takeaway, delicatessen; and focused services such as dry cleaning, photo processing and crêches. Behind the scenes, stock replenishment, health and safety, waste management and security and risk control must also be considered.

To measure the business performance, Management Information Systems (MIS) are necessary, derived from IT solutions that overlay all business processes.

Retail Innovations’s financial experts can provide suitable control standards, detailing appropriate expectations and returns through activity based costing, budgeting, and forecast systems, all distilled to deliver usable management information.


Peter Kelly - Management Information and Commercial ManagementTim Hinde - Retail Operations and DistributionPeter Martin - Retail Operations and StrategyLesley Cadman - IT and Business SystemsAndrew Swanston - General ManagementJohn Hobson - Product Management SystemsToni Satloka - Bakery more>>>